AI + human : the workforce model for the next dimension
The Platform orchestrates. The Agents execute. But complex care, empathy, and strategic judgment? That requires expert humans working in perfect sync with AI.
Scale Your Practice Without Scaling Your Costs
AI handles 80% of patient interactions autonomously. Expert humans step in for the 20% requiring judgment and empathy. operational costs drop 40-80%.
Two Paths to Lean Operations
Both models deliver AI handling routine volume and humans providing expert care when needed. Choose based on your practice goals and desired cost optimization.
AI + your existing Team
Transform your staff into AI-augmented coordinators who supervise intelligent workflows instead of drowning in repetitive tasks.
How It Works
- Trained to supervise AI agents by us
- AI handles 80% of the work
- Your staff does the 20%
- Better staff retention
Cost savings:
40-50%
AI + Outsourced Escalation Team
We provide pre-trained Patient Access Specialists who work seamlessly with AI agents. They handle escalations with full EHR access and complete patient context. Your brand, your standards, our operational execution.
How it works:
- Specialists work remotely, trained on your protocols and workflows
- AI handles 80%
- Outsourced staff handle 20% with full context
- Lower operational costs without the staffing headaches
Cost savings:
50-80%
How The Human Specialists Ensure Patients Get A Seamless Service
AI constantly monitors every interaction for complexity, anxiety, or situations requiring human judgment. When detected, instant escalation to your team with complete context. Patients experience seamless care. Your operations stay de-risked.
AI Agents
Monitors for:
- High anxiety
- Medical complexity
- Patient requests human agent
Human Experts
Handles with expertise:
- Complex situations
- Anxious patients
- Judgment calls
Ready to Transform Your Practice?
Elevate patient experience with modern, streamlined solutions